Customer Service Updates

We regret to announce that the Met has canceled the remainder of the 2019–20 season, which was to have ended May 9, 2020, due to the COVID-19 pandemic.


While the opera house and the Met Opera Shop at Lincoln Center are closed,, our online store is open and fulfilling all orders.


If you have placed an order, you will receive it however, please note that it is possible some orders may be delayed.


Thank you for your support and understanding. All proceeds from sales at the Met Opera Shop support the Metropolitan Opera.


If you have any questions, please call the store directly at 212-799-3100 x2399 and leave a message. We will return your call as soon as possible.


Please check this page for updates and new information.



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