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Shipping and Delivery

International Shipping

We currently ship to the following countries and territories including the United States:
 

 

  • Australia
  • Austria
  • Belgium
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Iceland
  • Ireland
  • Italy
  • Japan
  • Mexico
  • Netherlands
  • Norway
  • Puerto Rico
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • UK

We do ship to other countries. Please use our Shop More Music Special Order Service to inquire about placing an order.

To determine shipping rates, simply begin the checkout process. Enter the address information and proceed to the Checkout - Shipping Information page. Here you can review the shipping charges added. Shipping rates are determined based on the weight of the order and its destination. These shipping rates are calculated directly by the international carrier.

Most products can be shipped to addresses in the countries and territories listed above. For a list of items that cannot be shipped, see below. For international addresses please use the Street, Street 2, City, Zip and Country fields.

Most in-stock items will arrive 11-24 business days after receipt of your order provided that there are no unforeseen delays in shipping or Customs. Please note that shipping windows are estimates and delivery dates cannot be guaranteed.

Orders are shipped via a traceable international carrier. You will receive a tracking number when your order ships.

Recipient is responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Met Opera Shop, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Unfortunately, we cannot offer free shipping or free returns on international orders.

For additional information, please contact our Customer Service department by e-mail at metoperashop@metopera.org or by phone at 212-501-3482. Please specify the item numbers and the complete shipping address.
 

Do you deliver to PO Boxes, APOs, or FPOs?
At this time we do not deliver to P.O. Boxes, Army Post Office (APO) or Fleet Post Office (FPO) addresses.
Please make every effort to obtain a street address. Your package that is addressed to a P.O. Box may be delayed, will not be covered by any FedEx Service Guarantee, and will require an address correction charge.


What are the Shipping and Handling charges?
Shipping and handling rates will be calculated separately for each address. Some items have additional shipping charges as noted on the product page.


Shipping and Handling rates for the contiguous U.S.


Order Total 

Standard Ground

2nd day Air

Overnight

$0-$15.00          

$5.95

$25.00  

$60.00

$15.01-$30.00       

$7.95 

$25.00

$60.00

$30.01-$40.00    

$8.95  

$25.00

$60.00

$40.01-$50.00      

$10.95

$25.00

$60.00

$50.01-$75.00      

$12.95

$35.00

$70.00

$75.01-$100.00

$13.95

$35.00

$70.00

$100.01-$125.00         

$14.95

$45.00  

$80.00

$125.01-$150.00    

$15.95 

$45.00

$80.00

$150.01-$200.00

$17.95

$45.00

$80.00

$200 and Up     

$19.95

$55.00

$95.00


For Alaska, Hawaii add $9.00.

 


 

Do you offer overnight delivery?
For an additional charge found above in the Shipping and Handling Charges, orders placed by 12PM ET will be delivered in the contiguous U.S. in 1 business day for most in-stock merchandise.

Order by 12PM ET
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Arrives by
Tuesday
Wednesday
Thursday
Friday
Monday
Tuesday
Tuesday


When will my order arrive?
Allow 2-3 business days for all orders to leave the warehouse, except when overnight or 2 day air is selected. You will receive an e-mail once your item(s) has shipped.